A hospital combined NIS2 and ISO 27001 and established a transparent, resilient security framework without disrupting clinical operations.
Overview
Industry: Healthcare / hospital operations
Region: Eastern Austria
Organization size: 3,500 employees
Use cases: Manage GRC (NIS2 and ISO 27001), manage supply chain
Challenge
A hospital in Vienna faced the urgent task of implementing the mandatory NIS2 Directive from 2025 while sustainably meeting ISO 27001 requirements.
As a central healthcare institution with highly sensitive patient data, connected medical devices, and critical clinical processes, the hospital was exposed to an elevated threat landscape. Its IT and OT infrastructure, from electronic health records and laboratory systems to networked medical devices, required reliable protection and full auditability.
Additional complexity came from supply chains, external service providers, and multiple specialist departments operating at different security maturity levels.
Solution
In search of a fast, secure, and audit-proof solution, the hospital selected the condignum platform to implement both NIS2 and ISO 27001 efficiently in an integrated way.
In search of a fast, secure, and audit-proof solution, the hospital selected the condignum platform to implement both NIS2 and ISO 27001 efficiently in an integrated way.
- automated NIS2 and ISO 27001 gap analyses,
- a unified, audit-ready GRC framework for clinical and administrative domains,
- clear role and responsibility models across departments,
- and centralized governance for external IT providers and medical service partners.
condignum's fast-track approach enabled rapid implementation without disrupting ongoing clinical operations.
Implementation
All existing security processes were assessed and mapped against both NIS2 and ISO 27001 requirements. Identified gaps were prioritized and remediated through automated workflows.
In parallel, external providers, from IT operations to maintenance of medical devices, were integrated into the compliance framework to ensure end-to-end supply-chain security.
The result was a structured, transparent, and continuously audit-ready security framework.
Benefits
By introducing the condignum platform, the hospital was able to combine and operationalize its NIS2 obligations and ISO 27001 controls over the long term.
Key benefits:
- higher transparency over risks and mitigation activities in IT and medical technology,
- centralized steering of all security and compliance processes,
- robust processes against cyberattacks, especially on critical facilities,
- improved reporting to authorities and internal hospital management.
Results
Rapid compliance: NIS2 and ISO 27001 conformity reached within a short period.
Higher security: Improved protection of sensitive patient data and critical clinical systems.
Supply-chain security: Critical medical IT partners were fully integrated.
Cost reduction: Lower audit effort, clearer processes, and fewer incidents.
Conclusion
Working with condignum was a decisive step for the hospital in meeting rising cybersecurity, data protection, and clinical operational resilience requirements.
With the condignum platform, the organization efficiently combined NIS2 and ISO 27001, sustainably reduced risk, and strengthened the digital security of its medical care delivery over the long term.